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When done
properly, a knowledge management (KM) deployment can be extremely valuable to
an organization. But with all the KM solutions on the market - where do you
start?
The simple concept underlying KM is leveraging an organization's
collective expertise. You can find this expertise in two places: tacit
knowledge or know-how (that which is elusive and collectively held in the
brains and experiences of others), and explicit or recorded knowledge
(documents, forms, policies, etc.). It is extremely difficult to manage the
brains and experiences of others, but not so difficult to manage the recorded
knowledge generated by others.
The key to starting a KM initiative is
to fully leverage the knowledge contained in users' documents and files.
Due to limitations of today's standard file management systems,
documents become lost in a sea of information. Furthermore, today's file
systems such as Windows Explorer, provide insufficient collaboration and poor
coordination of review and approval cycles.
A robust flexible Document
Management Technology (DMT) system harnesses the knowledge contained in
documents to save time and improve collaboration. It also manages ad hoc
documents - the ones currently stored on your shared drives. DMT systems
provide the ability to manage and share documents with internal employees and
external parties making your documents a valuable knowledge source.
Start your KM initiative today by taking control of the knowledge
contained in your organization’s documents and files. You will be well on
your way to a knowledge-enabled organization. |
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